Tim Hill - Today I’m announcing two big updates to our plans, specifically an update to our Free Plan to help improve the service we provide to our customers and the launch of our new Micro Plan.
Our updated Free Plan
I’m proud that Social Status continues to be one of the only social media analytics tools left on the market to offer a free forever plan. When we started Social Status in 2013, we vowed to maintain a Free Plan to help junior marketers, NFPs and no-budget marketers navigate the world of social media analytics.
Firstly, I want to say to the tens of thousands of users who rely on our Free Plan – thank you!
Thanks for coming back to Social Status every day, every week, every month. It’s such a pleasure to know that we can add value to your functional needs and I truly am grateful for knowing that we play a small part in helping make your work life easier.
As a small business ourselves, we have faced continual rising costs to run the business including the costs of the software we use to build, maintain and support Social Status. Some of our costs have increased 3x and 4x in the past 12 months. The reality is free software doesn’t come cheap. In order to maintain a high level of reliability and service to our paying customers I’ve had to take the necessary step to reduce the plan quota on our Free Plan from 3 to 1.
I understand that plan quota reductions are never welcome but my priority is to maintain our Free Plan rather than remove it completely as most other social analytics tools have done over the years. I can assure you that I remain committed to offering a Free Plan as I understand that thousands of users rely on this Free Plan every day. This reduction in plan quota helps us manage our costs and maintain uptime and performance for our paying customers. If you have the means, I encourage you to consider upgrading to one of our paid plans. In doing so, you’ll be supporting a small business who are passionate about social media analytics and you’ll get full access to the Social Status platform.
Introducing our new Micro Plan
In response to the changes to our Free Plan I have the pleasure to announce a brand new plan to make our award-winning platform even more accessible to social media marketers everywhere. Our new Micro Plan provides 5 plan quota for just $9 per month (or $6.75 when paid annually). This makes it the most cost-effective option for basic social analytics requirements on the web.
If you need to export reports, you’ll need our Starter Plan for PDF reports or our Pro Plan and above for PowerPoint and white label reports. You can compare all our plans and what they include on our Plans page.
If you want to chat about what plan is best for you, ask us a question on our live chat and we’ll get back to you!
